Get In Touch
We’d love to hear from you. Whether you have a question about a product, an order, or just want to say hello — we’re here to help.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8, Shenzhen Time)
Response Time
We aim to respond to all inquiries within 24 hours on business days.
Order & Shipping Inquiries
For questions about your order status or shipping, please include your order number in your email. You can also visit our Shipping & Returns page for more information.
Bulk & OEM Orders
Looking for bulk quantities or custom OEM solutions? Contact us at support@icbbuy.com and we’ll connect you with our sourcing team in Shenzhen.
